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Participants - Time, Visits and Cost (P-TVC) Model of Information System to Compute User Satisfaction

	International Journal of Scientific Research and Engineering Development (IJSRED)	Full Text:
	Published Issue : Volume-3 Issue-6
	Year of Publication : 2020
	Unique Identification Number : IJSRED-V3I6P5
	Authors : Mst.Jahanara Akhtar, Khandaker Mohammad Mohi Uddin, Md.Tahzib-Ul-Islam, Saiful Islam
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Abstract :

User gratification or satisfaction is the key to any information system. Response or feedback is able to evaluate user gratification level of information system management. Great level of user gratification or acceptance indicates the higher success of any information system. Again, user satisfaction or acceptance level can help management to upgrade service time to time. Participants is a very crucial factor of success of any information system. In this paper, we introduced a P-TVC (participants, time, cost, and visits) model to calculate user satisfaction level automatically. Participants has been newly introduced to update TVC model. This P-TVC model can also help the management whether the service is an innovation or not. Moreover we have concluded by a hypothesis this TVC model to user satisfaction/ acceptance.