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Improving Attitudes Associated With Teamwork and Communication Among Nurses and Staff on Units A5S, A6S and A6N at John D. Dingell VA Medical Center, Detroit, Michigan

	International Journal of Scientific Research and Engineering Development (IJSRED)	Full Text:
	Published Issue : Volume-4 Issue-1
	Year of Publication : 2021
	Unique Identification Number : IJSRED-V4I1P24
	Authors : Youliana Piscopo,DNP, MSN, RN
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Abstract :

Improvements, such as effective positive team communication and improved teamwork, ultimately may lead to improvement in patient safety and outcomes. The performance of a nursing team has a significant relationship with team communication related to the assessment, planning, implementation, and evaluation of nursing care. During the planning, training, and implementation phase, the Teamwork Attitudes Questionnaire and educational Team STEPPS strategies were used to address opportunities for improvements. The Community Living Centers’ staff and nurses completed the Teamwork Attitudes Questionnaire prior to the educational interventions. The same questionnaire was administered to staff and nurses again, as post- educational interventions to collect data for further review of the outcomes. The collected pre- and post- data was placed in Excel spreadsheets and tabulated yielding positive outcomes in all five categories: team structure, leadership, situational monitoring, mutual support, and communication. The collected data was further analyzed with the use of the statistics software Minitab 18. The descriptive statistics were used and had shown an increase in the standard deviation median in all five measures, based on the analysis the correlation between the post- and pre- data, with a t-value supporting the hypothesized value. In conclusion,the implementation of customized TeamSTEPPS training in Long-Term Care settings had shown to be successful. This early work suggests that this approach, with unit-based coaching, can significantly improve communication and teamwork performance.