International Journal of Scientific Research and Engineering Development

The rapid, pandemic-accelerated shift toward hybrid work arrangements has reshaped the psychological contract between employers and employees, raising questions about how perceived organizational support (POS) sustains engagement when workers divide their time between office and remote settings. Because the contemporary workforce spans four active generational cohorts – Baby Boomers, Generation X, Millennials, and Generation Z – with differing expectations of autonomy, feedback, and connection, this study examined whether the relationship between POS and employee engagement is moderated by generational membership within hybrid work environments. Methodology: A cross-sectional, quantitative survey design was employed. Data were collected from 412 hybrid employees across information-technology, financial-services, and professional-services rganizations using validated instruments: the Survey of Perceived Organizational Support (SPOS-8) and the Utrecht Work Engagement Scale (UWES-9). Hierarchical multiple regression and one-way ANOVA were used to test the hypothesized direct and moderating relationships. Key Findings: POS was a significant positive predictor of employee engagement (β = .47, p < .001), explaining 27% of variance. Generational cohort significantly moderated this relationship (ΔR² = .04, p < .01): the POS–engagement link was strongest among Millennials and weakest among Baby Boomers, while Generation Z engagement depended more heavily on perceived flexibility and digital connectedness than on traditional support indicators. Mean engagement scores also differed significantly across cohorts, F(3, 408) = 6.12, p < .001. Conclusion: Organizational support remains a robust driver of engagement in hybrid settings, but its behavioral expression must be tailored across generational lines. Organizations that customize support mechanisms – flexible scheduling for Boomers and Gen X, career-development pathways for Millennials, and technology-enabled connection for Gen Z – are more likely to sustain engagement across an age-diverse hybrid workforce.

Mrs.M Ishwarya, Dr.S Ramachandran, "The Influence of Organizational Support on Employee Engagement Across Generations in Hybrid Work Environments" International Journal of Scientific Research and Engineering Development, V9(4): Page(763-769) July-August 2026. ISSN: 2581-7175. www.ijsred.com. Published by Scientific and Academic Research Publishing.