The restaurant industry plays a significant role in the service sector by meeting the changing food preferences and expectations of customers. Customer perception and satisfaction are important factors that influence customer loyalty, repeat visits, and the overall success of restaurant businesses. The present study, titled “Customer Perception and Satisfaction of Restaurant Services in Coimbatore City,” aims to examine customers’ perceptions and their level of satisfaction with restaurant services in Coimbatore City. The study focuses on key factors influencing restaurant selection, including food quality, price, cleanliness and hygiene, service quality, ambience, and staff behavior. It also seeks to understand customer preferences, expectations, and overall satisfaction with restaurant services. The study adopts a descriptive research design, with primary data collected from respondents through a structured questionnaire using Google Forms. The collected data are intended to be analyzed using appropriate statistical tools to identify customer preferences and satisfaction levels.

Fathima Shifana PT, Dr. M. Sangeetha, "A Study on Consumer Perception and Satisfaction of Restaurant Services in Coimbatore City" International Journal of Scientific Research and Engineering Development, V9(5): Page(2205-2209) September - October 2026. ISSN: 2581-7175. www.ijsred.com. Published by Scientific and Academic Research Publishing.