International Journal of Scientific Research and Engineering Development

Individuals take the time to listen to others when they are looking forward to shopping online. The reason behind this is the fact that they are not able to view the products before their purchases. Therefore, they read what other people say about the products. I would like to examine how the Internet influences people to believe what they are told about products and whether it has any impact on their purchases. Some of the aspects I am looking at include whether the reviews are authentic, whether the reviews are truthful, whether the ones writing the reviews are people and whether the site is truthful. Reviews, online reviews, are of high importance. The study also examines the occurrences of people writing reviews or false reviews and the impact it has on whether people can rely on what they read on the internet about products. Consumers rely on reviews,s and they guide individuals on what to purchase on online stores, such as Amazon. The results seem to point out that credible and thorough reviews are associated with a high level of consumer confidence and purchasing intention, and misleading reviews are associated with lower consumer trust and satisfaction. The researchers conclude that online retail platforms should guarantee the credibility and validity of online reviews to gain customer trust in the long term and improve the overall customer experience.

Dr.Ramesh Kumar D, Mr.Manoj.G,"A Study on Consumer Trust in online review on E-commerce Platforms" International Journal of Scientific Research and Engineering Development, V9(1): Page(1554-1560) Jan-Feb 2026. ISSN: 2581-7175. www.ijsred.com. Published by Scientific and Academic Research Publishing.